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Below are a list of questions commonly asked by those who want to know more about renters insurance and Renters Advantage Policy. If you have questions in
addition to the ones listed below, please feel free to contact us.
Questions about renters insurance
Why do I need liability insurance?
Liability insurance provides coverage if you cause damage to your apartment structure, the community building, or another resident's property.
It also provides coverage if you are held responsible for injury to another person. Without liability coverage to protect you against accidents
(fire or smoke damage from overturned candles, or water damage from an overflowing bathtub), you could lose your apartment and be responsible for
thousands of dollars in damage.
What happens if I don't have coverage?
Leaving yourself unprotected against liability claims made against you is one of the most significant financial risks many residents face. Your
neighbor can sue you for damages if you cause an incident that damages their possessions. Renters Advantage Policy provides the coverage you need, up to the
policy limits and conditions. With Renters Advantage Policy there is also optional contents coverage for your personal property.
What is the difference between contents and liability insurance?
Contents insurance covers your personal property from loss or damage resulting from covered perils. Liability insurance is less familiar to most
renters but it can be the most important to you financially. Subject to the policy terms, liability insurance will cover you for unintentional
injury or damage caused to another person and his or her property, as well as for damage to your own apartment structure.
Questions about Renters Advantage Policy
How much does Renters Advantage Policy cost?
Your leasing office will provide you with the specific policy limit and cost for your community. You will find that for less than a dollar a day,
Renters Advantage Policy will provide you with solid liability protection.
What are the policy deductibles?
There is no deductible on liability coverage. The contents insurance deductible is $250 per occurrence.
What if I want additional coverage beyond what the Renters Advantage Policy insurance policy offers?
The Renters Advantage Policy insurance program is designed to provide convenient, affordable coverage for the majority of apartment residents. For those residents
who may want broader coverage or higher limits, there are other policies on the market that may be appropriate.
How will claims be handled?
Twenty-four hours a day, seven days a week, simply call the Claims Desk at First American Property & Casualty Insurance Company toll-free at 1-866-654-8800.
Claims personnel can provide assistance in Spanish, if needed.
How do I make changes to my coverage, such as adding a roommate or adding contents coverage?
Changes to the policy are called endorsements. They can be easily processed at the leasing office of your apartment community. If you have specific
questions about policy details, please call the Customer Service team at First American Property & Casualty, 1-866-654-9900.
If I have questions, who do I call?
First American Property & Casualty issues and services all policies to residents. The Customer Service team at First American Property & Casualty can be reached between the hours of 9 a.m. to 8 p.m. EST, Monday through Friday and 9:30 a.m. to 5:30 p.m. EST on Saturday. The toll-free number is 1-866-654-9900.
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